Responsible Gaming Tools at Spirit Casino

Gambling should sit alongside your normal budget and free time, not replace either. We know most of our players are here for a Friday night on the pokies or a live blackjack session after work, not chasing losses or treating deposits as a wage. This page explains the practical settings available in your Spirit Casino account and the independent support services available to anyone in Australia, whether you play with us or elsewhere.

You must be 18 or over

Spirit Casino is restricted to players aged 18 and above. This is not a house style preference, it is a hard requirement checked as part of our account verification process. If you are under 18, or if you manage a household where a minor might access a shared device, do not create an account and remove saved logins from any device a minor could use.

Deposit limits

You can set a daily, weekly or monthly deposit limit from your account settings. Once set, the limit caps how much you can add to your balance in that period regardless of payment method, whether that's PayID, POLi, a Visa or Mastercard, or a crypto deposit in Bitcoin or USDT. Lowering a limit takes effect immediately. Raising a limit is deliberately slower, generally taking effect after a short cooling-off period, so a rushed decision late on a Saturday night doesn't undo a limit you set with a clear head.

Reality checks

A reality check is a pop-up reminder that appears at intervals you choose, showing how long you've been playing and, where available, your net position for the session. It's a simple circuit breaker against losing track of time during a long live-dealer run or a late pokies session. We recommend setting one even if you only play occasionally, since it costs nothing and interrupts nothing except the drift of an unplanned extra hour.

Time-outs and cool-off periods

If you want a short break rather than a full account closure, you can request a time-out, typically ranging from 24 hours to a few weeks. During a time-out your account stays open but you can't deposit or place bets. This suits players who just want a breather during a stressful week or after a bigger-than-usual loss, without going through the longer self-exclusion process.

Self-exclusion

Self-exclusion is a longer-term, harder-to-reverse block. Once requested, your account is locked for the period you choose, marketing emails and SMS stop, and reactivation before that period ends is not possible even if you change your mind. This is intentional. Contact our support team to start a self-exclusion request, and they will confirm the process and timeframe with you directly.

Independent support: Gambling Help Online

Gambling Help Online is a free, confidential Australian service offering counselling, self-assessment tools and referrals, available by phone and web chat. You can reach them on 1800 858 858 or at https://www.gamblinghelponline.org.au/, any time of day. This service is independent of Spirit Casino and of any operator: they will not share what you discuss with us, and using them does not affect your account.

Who regulates online gambling in Australia

The Australian Communications and Media Authority, ACMA, is the body responsible for regulating online gambling matters in Australia, including enforcement action against interactive gambling services that breach Australian law. ACMA does not license or endorse Spirit Casino specifically. It regulates the online gambling space at a national level. Details of the actual licence or authorisation Spirit Casino operates under are published in the site footer; please confirm them there before you play.

Building a session that stays fun

• Decide your spend in AUD before you open a pokie, not while you're playing one
• Use a reality check so a quick session doesn't quietly become a three-hour one
• Treat the welcome package and any free spins as a bonus to extend play, not a reason to chase a loss, T&Cs apply
• Take deposit method into account: instant rails like PayID or crypto make topping up fast, so a lower deposit limit matters more, not less
• If you're playing to escape a bad day rather than to enjoy the game, that's a good moment to log off

None of these tools work retroactively on money already lost, and none of them make gambling a way to earn income. They exist to keep the pace of play something you chose on purpose, in a currency and on a schedule that suits your actual life in Australia, not the other way round.

Related pages

For more on how deposits and limits work in practice, see Payments. To understand how the welcome package and free spins are structured, see Bonus. For background on how Spirit Casino is run for Australian players, see About Spirit Casino. Ready to set up your own limits from day one? Head to Register.